FAQ

There are three ways:

• Ready-made package: Choose the number of guests and the event type, and get packages that fit you exactly.
• Build your own: Choose trays from the menu by category, add them to the cart and complete the order on the site.
• Full catering: Leave your details or contact us on WhatsApp, and we will build you a personal quote.

Of course. Tell us how many guests are coming, what kind of event it is and what the budget is, and we will help you put together what fits. The advice is free, by phone at 050-9997419 or on WhatsApp, Sunday to Thursday 08:30–17:00.

You can ask for a change or cancellation by phone or WhatsApp. Because we prepare the food especially for you, the terms depend on the time left until delivery. All the details are on the page Delivery and cancellations.

The cold platters and the combinations say how many guests each tray suits. For salads and hot trays the rule is simple: a 5-liter salad and an XL hot tray each serve up to 15 guests, and a 2.7-liter salad or an L hot tray each serve up to 8. Not sure? Choose the number of guests and we will suggest a ready-made package.

The amount depends on the type of event and the dishes you choose, because the more kinds of dishes on the table, the less each guest takes from every tray. On the home page you choose the number of guests and get packages already calculated for you. You can also talk to us by phone or WhatsApp and build the order together.

Ready-made package Includes a combination of trays we built in advance by number of guests, at a price per guest. It is the fast and good-value way.

Build your own Lets you choose each tray separately from the full menu, if you know exactly what you want.

In some packages, yes. In packages that allow adjustments, you can swap an item for another of the same type (for example a salad for a salad) at the same or a lower price, and the package price does not change. Each package states whether it can be adjusted.

Yes. The menu has over 120 dishes, including vegan and gluten-free options. On the trays page you can filter by attributes, and the matching icons appear next to each product.

Yes. We prepare, arrange and design the trays in our kitchen, so all you have to do is put them on the table.

Hospitality trays You order online, and they arrive ready to serve. This suits hosting at home, meetings and small to medium events.

Full catering Includes a tailored menu, an event management team, setup and clean-up. This suits brit milah, bar mitzvah, conferences and company events. For full catering you get a personal quote.

The price depends on the menu, the number of guests and the services you choose, such as staff, setup and clean-up. We have set menus at several price levels, and you can also build a personal menu. For an exact price for your event, leave your details and we will get back to you with an offer.

A dairy brit suits bagel and sandwich trays, fresh salads, cheese platters, pastries, fish trays and desserts. The amount of each tray depends on the menu you choose, so the simple way is to pick the event type and number of guests on the home page and get packages already calculated for you. For an event with serving and staff, ask for a catering quote.

For a toast, food that is easy to eat standing and with one hand suits best: finger food, small sandwiches, a cheese platter, small pastries and individual desserts. Our hospitality trays arrive ready to serve, so you can put them straight on the table at the office.

For a Shabbat Chatan, trays that are easy to serve and keep well suit best: pastries, salads, fish trays, cheese platters and desserts. Tell us how many guests to expect and what is planned for each meal, and we will help you build an exact order.

Yes. We supply hospitality trays and dairy catering to companies, offices, organizations and institutions, from a team meeting to events for hundreds of guests. Our customers include government ministries, banks, universities, hospitals and tech companies.

Yes. All Holy Bagel dishes are prepared in a dairy kitchen, under Badatz Mehadrin kashrut supervised by Rabbi Avraham Rubin.

Each tray's page lists its ingredients. Our kitchen also works with gluten, milk, eggs, sesame and nuts, so if you have an allergy or sensitivity, talk to us before ordering and we will check together what suits you.

Our kitchen is closed during Passover.

The Badatz supervision covers our entire kitchen. If a supervisor at your event matters to you, let us know at the quote stage. It is possible, but the Badatz will charge for it.

Yes. At checkout you can choose self pickup from Holy Bagel in Ramot Mall, 251 Golda Meir Blvd, Jerusalem, at a time of your choice.

No. There are no deliveries or pickups on Shabbat and holidays. For a Shabbat Chatan or an event on Shabbat, order in advance and the delivery arrives on Friday.

Payment is made at checkout on the site by credit card and the other payment methods shown there, through a secure payment system. Credit card details are not stored with us. For full catering, payment is arranged according to the quote.

Yes. After payment a tax invoice / receipt is sent to you by email, with all the order details.